Leadership Communication
Leverage Your Impact
As a leader, everything you say and do sends a message and, for better or worse, has impact. The best leaders are exceptional communicators.
Consider your own effectiveness: how would your associates rate you on...vision and direction? listening skills? candor? executive presence?
The purpose of this program is to increase the breadth and depth of your communication skills so that you can achieve the best results.
You'll start by completing a self-assessment, soliciting feedback, and identifying your biggest communication challenge. In addition, you'll learn and practice:
- how to effectively communicate your goals and priorities—and who you are as a leader
- how to send a consistent leadership message that is reinforced by your actions
- how to ensure that your team meetings, presentations, 1-1 conversations, and assignments begin with a compelling purpose statement
- 4 ways to communicate change, and when to use each
- the ACE technique for dealing with resistance
- how to ask smart questions (example: how to determine the motivational profile of anyone—job applicant, new hire, longtime associate—with just a few questions
- how and when to facilitate dialogue at meetings
- how to structure a coaching conversation so that you maintain control without dominating the discussion
- how to give feedback, both positive and re-directive, that influences performance
- how to project executive presence, optimism, and confidence
Contact Us
Tel: 508-879-0934
E-mail info@expresspotential.com
www.expresspotential.com
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